The following refund policy applies to all delegate registrations for LOGISTEX 2025:
1. Refund Eligibility
- Full refund will be provided for cancellations made 30 days or more prior to the event start date (i.e. on or before 16 October 2025).
- 50% refund will be provided for cancellations made between 15 to 29 days prior to the event (i.e. from 17 October to 31 October 2025).
- No refund will be issued for cancellations made within 14 days of the event (i.e. from 1 November 2025 onward), or in case of no-show.
2. Refund Request Procedure
- All refund requests must be made in writing and sent to [email protected] and [email protected] with the subject line: “LOGISTEX 2025 – Refund Request”.
- Please include the delegate’s full name, registration ID (if applicable), and reason for cancellation.
3. Processing Time
- Approved refunds will be processed within 30 business days from the date of approval.
- Refunds will be issued to the original payment method used at the time of registration.
4. Non-Transferable
- Delegate registrations are non-transferable and cannot be reassigned to another person.
